This cookie statement was last updated on 12 May 2020 and applies to citizens of the United Kingdom.

1. Introduction

Our website, https://littleheartsmuesli.co.uk (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of programme code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "All cookies", you consent to us using all cookies and plug-ins as described in the pop-up and this cookie statement. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

5.1 Manage your consent settings

 

 

6. Cookies

6.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

6.2 Advertising cookies

On this website we use advertising cookies, enabling us to gain insights into the campaign results. This happens based on a profile we create based on your behavior on https://littleheartsmuesli.co.uk. With these cookies you, as website visitor are linked to a unique ID, but will not profile your behavior and interests to serve personalized ads.

Because these cookies are marked as tracking cookies, we ask your permission to place these.

6.3 Social media buttons

On our website we have included buttons for Instagram to promote webpages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Instagram. These buttons work using pieces of code coming from Instagram themselves. This code places cookies. These social media buttons also can store and process certain information, so a personalized advertisement can be shown to you.

Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Instagram is located in the United States.

7. Placed cookies

Atlassian Jira Servicedesk

We use Atlassian Jira Servicedesk for customer support management. Read more

Name Retention Function
Purpose pending investigation    
ajs_user_id
ajs_group_id
Sharing

This data is not shared with third parties.

Segment

Read more

Name Retention Function
Statistics    
ajs_user_traits persistent
ajs_group_properties persistent
Sharing

This data is not shared with third parties.

PayPal

We use PayPal for payment processing. Read more

Name Retention Function
Functional    
__paypal_storage__ persistent Store account details
paypal persistent Provide fraud prevention
Sharing

For more information, please read the PayPal Privacy Policy.

WooCommerce

We use WooCommerce for webshop management. Read more

Name Retention Function
Functional    
wc_cart_hash_* session Store items in shopping cart
wc_fragments_* persistent
wc_cart_created session Store performed actions on the website
woocommerce_items_in_cart session
woocommerce_cart_hash 1 day Store items in shopping cart
wp_woocommerce_session_* session Store performed actions on the website
Sharing

This data is not shared with third parties.

WordPress

We use WordPress for website development. Read more

Name Retention Function
Functional    
WP_DATA_USER_* session Store user preferences
wordpress_test_cookie none Checks if cookies can be placed
wordpress_logged_in_* persistent Keep users logged in
Sharing

This data is not shared with third parties.

Automattic

We use Automattic for website development. Read more

Name Retention Function
Statistics    
tk_ai session Store a unique user ID
Sharing

For more information, please read the Automattic Privacy Policy.

GDPR Cookie Consent

We use GDPR Cookie Consent for cookie consent management. Read more

Name Retention Function
Functional    
cookielawinfo-checkbox-non-necessary session Checks if cookies can be placed
viewed_cookie_policy persistent Store if a message has been shown
cookielawinfo-checkbox-necessary session Checks if cookies can be placed
Sharing

This data is not shared with third parties.

Google Analytics

We use Google Analytics for website statistics. Read more

Name Retention Function
Statistics (anonymous)    
_ga 2 years
_gid 1 day Count and track pageviews
_gat 1 minute Filter requests from bots
Sharing

For more information, please read the Google Analytics Privacy Policy.

Facebook

We use Facebook for display of recent social posts and/or social share buttons. Read more

Name Retention Function
Marketing/Tracking    
_fbp 3 months Track visits across websites
actppresence 1 year Manage ad display frequency
_fbc 2 years Stores last visit
fbm* 1 year Store account details
xs 3 months Store a unique session ID
fr 3 months Enable ad delivery or retargeting
datr 2 years Provide fraud prevention
sb 2 years Store browser details
*_fbm_ 1 year Store account details
Functional    
wd 1 week Determine screen resolution
act 90 days Keep users logged in
c_user 90 days Store a unique user ID
csm 90 days Provide fraud prevention
presence session Track if the browser tab is active
Sharing

For more information, please read the Facebook Privacy Policy.

Pretty Links

We use Pretty Links for content management. Read more

Name Retention Function
Statistics    
prli_visitor 1 year
Sharing

This data is not shared with third parties.

JetPack

We use JetPack for advertising. Read more

Name Retention Function
Statistics    
tk_tc session Store the user's usage history
tk_qs 30 minutes
Sharing

For more information, please read the JetPack Privacy Policy.

Intercom Messenger

We use Intercom Messenger for chat support. Read more

Name Retention Function
Functional    
intercom-session-* 1 week
Sharing

For more information, please read the Intercom Messenger Privacy Policy.

Snowplow

We use Snowplow for website statistics. Read more

Name Retention Function
Statistics    
_sp_ses* 30 minutes Store a unique session ID
_sp_id* 2 years Store a unique user ID
Purpose pending investigation    
snowplowOutQueue_snowplow_cf
snowplowOutQueue_snowday__wn_post*
snowplowOutQueue_diginius_cf_get
Sharing

For more information, please read the Snowplow Privacy Policy.

Google Translate

We use Google Translate for locale management. Read more

Name Retention Function
Functional    
googtrans session Store language settings
Sharing

This data is not shared with third parties.

Google Fonts

We use Google Fonts for display of webfonts. Read more

Name Retention Function
Marketing/Tracking    
Google Fonts API none Request user IP address
Sharing

For more information, please read the Google Fonts Privacy Policy.

Google reCAPTCHA

We use Google reCAPTCHA for spam prevention. Read more

Name Retention Function
Marketing/Tracking    
rc::c session Filter requests from bots
rc::b session Filter requests from bots
rc::a persistent Filter requests from bots
Sharing

For more information, please read the Google reCAPTCHA Privacy Policy.

Visual Composer

We use Visual Composer for website design. Read more

Name Retention Function
Functional    
vchideactivationmsg_vc11 30 days Store a version number for updates
Sharing

This data is not shared with third parties.

Roundcube

We use Roundcube for miscellaneous. Read more

Name Retention Function
Purpose pending investigation    
roundcube_cookies
Sharing

This data is not shared with third parties.

Stripe

We use Stripe for payment processing. Read more

Name Retention Function
Functional    
__stripe_mid 1 year Provide fraud prevention
__stripe_sid 30 minutes Provide fraud prevention
Sharing

For more information, please read the Stripe Privacy Policy.

Complianz

We use Complianz for cookie consent management. Read more

Name Retention Function
Functional    
complianz_consent_status 365 days Store cookie consent preferences
complianz_policy_id 365 days Register accepted cookie policy ID
Sharing

For more information, please read the Complianz Privacy Policy.

Miscellaneous

 

Name Retention Function
Purpose pending investigation    
amplitude_unsent_identify_*
hbs_*
loglevel
hbv_*
hbuid
intercom-state-*
debug
amplitude_unsent_*
undefined
timezone
prli_click_*
intercom-id-*
cpsession
_sp_id_*
ina__browserTabID
closedLastTab
inactive_logout_tabID
webmailsession
layer-telemetry-
i18nextLng
review-*
_gat_gtag_UA_130569087_3
mc_pixel_session_data
mcwidget
wp-saving-post
wp-autosave-1
Sharing

This data is not shared with third parties.

8. Your rights with respect to personal data

You have the following rights with respect to your personal data:

 

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

 

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this cookie statement. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner's Office (ICO)).

9. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.

10. Contact details

For questions and/or comments about our cookie policy and this statement, please contact us by using the following contact details:

Little Hearts Muesli
34 Middle Court, Copley Hill Business Park
Cambridge Road, Babraham
United Kingdom
Website: https://littleheartsmuesli.co.uk
Email: contact@littleheartsmuesli.co.uk
Phone number: +44 1223 622 220

This cookie policy was synchronised with cookiedatabase.org on 12 May 2020